These Terms and Conditions govern the supply of equipment, technical production services and all related goods and services by Premier Production Ltd ("Premier Production", "the Company", "we", "our" or "us") to any customer ("the Client", "you" or "your"). They apply to all quotations, orders, contracts and agreements unless otherwise agreed by Premier Production in writing. Where Equipment is supplied on a dry-hire basis, Schedule A applies. Where technical production, installation, operation, design, labour or event services are supplied, Schedule B applies. If there is a conflict, the relevant Schedule prevails for the relevant service.
1.1 In these Terms:
"Additional Charges" means reasonable costs incurred in addition to the Contract Price, including overtime, waiting time, accommodation, parking, tolls, congestion charges, ferries, couriers, replacement equipment, consumables, third-party costs and other expenses arising from the Client's requirements or circumstances outside the agreed scope.
"Business Day" means a day other than a Saturday, Sunday or public holiday in England.
"Client" means the person, company or organisation entering into the Contract with Premier Production.
"Contract" means the agreement incorporating the Quotation, Order Confirmation, these Terms and any written variation agreed by Premier Production.
"Contract Price" means the price stated in the Contract, excluding Additional Charges and VAT unless expressly stated otherwise.
"Equipment" means all equipment, accessories, cases, cables, software, control systems and associated items supplied by Premier Production, including audio, lighting, video, LED, projection, staging, trussing, rigging, power, special effects, lasers, scenic items, drapes and furniture.
"Event" means the event, production, installation or occasion for which Equipment or Services are supplied.
"Hire Period" means the agreed hire period and, where applicable, continues until Equipment has been returned, inspected and accepted by Premier Production.
"Quotation" means Premier Production's quotation, proposal or estimate.
"Services" means all production, design, planning, project management, programming, installation, operation, consultancy, labour, transport and related services.
1.2 In these Terms, unless the context otherwise requires:
(a) references to legislation include that legislation as amended, extended or re-enacted from time to time and any subordinate legislation made under it;
(b) words in the singular include the plural and vice versa;
(c) references to a person include an individual, company, partnership, unincorporated body or other legal entity;
(d) the words "including", "include" and "in particular" shall be construed without limitation;
(e) references to "writing" or "written" include email; and
(f) headings are for convenience only and shall not affect interpretation.
2.1 All Quotations and supplies are subject to these Terms.
2.2 Any terms proposed by the Client, including purchase-order terms, are excluded unless expressly accepted in writing by a Director of Premier Production.
2.3 Acceptance of a Quotation, issue of a purchase order, payment of a deposit, instruction to proceed, collection or acceptance of delivery constitutes acceptance of these Terms.
2.4 The Client warrants that the person placing the order or giving instructions has authority to bind the Client.
2.5 No variation is binding unless agreed in writing by Premier Production.
3.1 Unless stated otherwise, a Quotation is open for acceptance for 30 days and may be withdrawn before acceptance.
3.2 Equipment, crew and production resources remain subject to availability until the order is accepted and any required deposit is received.
3.3 A Quotation is based on the information available when issued. Premier Production may revise the price where the scope, venue requirements, dates, timings, supplier costs, freight, taxes or other material assumptions change.
3.4 Obvious typographical, clerical or calculation errors may be corrected.
4.1 The Client is responsible for checking the Quotation and ensuring specifications, quantities, dates, delivery details, venue information and requirements are accurate.
4.2 Premier Production may decline an order or require additional information, security or advance payment before accepting it.
4.3 Where the Client fails to provide information or approvals on time, Premier Production is not responsible for resulting delay and may charge resulting additional costs.
4.4 The Client shall cooperate with Premier Production in all matters relating to the Contract and shall promptly notify Premier Production of any circumstance which may materially affect delivery of the Equipment or Services.
4.5 The Client shall provide, in a timely manner and at no charge where applicable, safe and suitable access to venues, premises, facilities and utilities reasonably required for performance of the Contract.
4.6 The Client shall obtain and maintain all permissions, licences, consents and approvals for which it is responsible and shall ensure that any venue facilities, utilities or equipment supplied by the Client or venue are suitable for the intended Services.
5.1 Prices are exclusive of VAT unless expressly stated otherwise. VAT will be charged at the applicable rate.
5.2 Unless expressly included, the Contract Price excludes venue charges, venue labour, power, lifting plant, structural calculations, permits, parking, tolls, congestion charges, accommodation, security, stewarding, catering, customs, carnets, insurance and other third-party charges.
5.3 Third-party or special-order items may be recharged at cost together with any agreed or reasonable handling and administration charge.
6.1 Unless otherwise agreed in writing, new Clients must pay the Contract Price in full before Equipment leaves Premier Production's premises or Services commence. Premier Production may instead agree staged payments, including a deposit on confirmation and the balance before the Event.
6.2 Approved credit-account Clients shall pay within the credit period stated on the invoice or otherwise agreed in writing.
6.3 Time for payment is of the essence. Payment must be made in cleared funds without deduction, withholding, counterclaim or set-off except where required by law.
6.4 The Client must raise any genuine invoice query promptly and shall pay all undisputed sums when due.
6.5 Premier Production may require a security deposit, card authority or other security where reasonably required.
7.1 If any sum is overdue, Premier Production may suspend Services, withhold or recover Equipment, refuse delivery, cancel future bookings or terminate the Contract until all sums due are paid.
7.2 Premier Production may claim statutory interest, fixed compensation and reasonable recovery costs available under the Late Payment of Commercial Debts (Interest) Act 1998, where applicable.
7.3 Suspension for non-payment does not relieve the Client from paying the Contract Price or resulting Additional Charges.
7.4 Any waiver of a late payment on one occasion does not waive Premier Production's rights on another.
8.1 Credit is granted at Premier Production's discretion and may be reduced, suspended or withdrawn where reasonably justified by payment history or credit risk.
8.2 Withdrawal of credit may make outstanding or future sums payable in advance, subject to any mandatory legal restrictions.
9.1 A deposit or advance payment reserves Equipment, crew and production capacity and will be applied to the Contract Price.
9.2 Except where Premier Production is in breach or expressly agrees otherwise, deposits are non-refundable where the Client cancels.
9.3 If a required payment is not received by its due date, Premier Production may release reserved resources after giving reasonable notice where practicable.
10.1 The Client may cancel the Contract only by giving written notice to Premier Production.
10.2 Unless otherwise stated in the Quotation, where the Client cancels the Contract, the following cancellation charges shall apply: 7 Business Days or fewer before Commencement – 100% of the Contract Price; 8–14 Business Days before Commencement – 75% of the Contract Price; 15–28 Business Days before Commencement – 50% of the Contract Price; more than 28 Business Days before Commencement – all reasonable costs and commitments incurred by Premier Production as a result of or in anticipation of the Contract, plus an administration charge equal to 10% of those costs.
10.3 The cancellation charges are intended to compensate Premier Production for the losses reasonably expected to arise from cancellation, including reserved Equipment and production capacity, loss of profit, administration and costs and commitments incurred in preparation for the Contract.
10.4 In addition to the cancellation charge, the Client shall reimburse Premier Production for any non-refundable or non-cancellable third-party costs, bespoke fabrication, custom printing, special-order goods or other commitments which Premier Production has reasonably incurred and which are not already included within the cancellation charge.
10.5 Premier Production shall not recover the same loss or cost twice and shall take reasonable steps to mitigate losses arising from cancellation.
10.6 For the purposes of this clause 10, “Commencement” means the earliest date on which the Hire Period is due to commence or Premier Production is due to begin mobilisation, delivery, installation or on-site Services under the Contract, as applicable.
11.1 Changes to scope, quantities, timings, venue, design or specification are subject to availability and may change the Contract Price.
11.2 Instructions given by the Client's authorised representative on site may be treated as authority to carry out and charge for additional work.
11.3 Where practicable Premier Production will identify material additional charges before undertaking them, but urgent operational or safety work may be undertaken without prior written pricing.
12.1 Delivery and collection times are estimates unless expressly agreed as fixed.
12.2 The Client shall provide safe, suitable and timely access, loading/unloading areas, parking, lifts and routes suitable for the Equipment.
12.3 Waiting time, failed delivery, re-delivery and additional labour caused by inadequate access or Client/venue delay may be charged.
12.4 Premier Production is not liable for delay caused by venue restrictions, traffic disruption or circumstances outside its reasonable control.
13.1 For dry hire, risk passes when Equipment is delivered to or collected by the Client and remains with the Client until returned and accepted following inspection.
13.2 For production Services, allocation of risk is subject to Schedule B and any Equipment under Premier Production's exclusive possession and control remains Premier Production's responsibility, except to the extent loss is caused by the Client, venue or third party.
13.3 Title to hired Equipment never passes to the Client.
14.1 All hired Equipment remains the property of Premier Production or its supplier.
14.2 The Client shall not sell, pledge, charge, dispose of or create any security interest over hired Equipment and shall not sub-hire it except as permitted under Schedule A.
14.3 Where the Client is obliged to return Equipment and fails to do so, Premier Production may exercise any lawful right to recover it. The Client shall provide reasonable access and assistance, subject to applicable law.
15.1 Where the Client bears risk in Equipment, including throughout the Dry Hire risk period set out in Schedule A, the Client shall maintain insurance with a reputable insurer for the full replacement value of the Equipment against risks reasonably appropriate to the hire, including accidental damage, theft and fire.
15.2 Evidence of insurance shall be supplied on reasonable request.
15.3 The Client's obligation to Premier Production is not conditional upon the Client recovering any amount under its insurance policy. Failure to insure, any policy excess, exclusion, shortfall, avoidance or refusal of an insurance claim shall not limit or reduce the Client's liability for loss, theft, destruction of or damage to the Equipment.
16.1 The Client shall inspect dry-hire Equipment on receipt and notify Premier Production promptly of shortages, visible damage or faults and, where practicable, before use.
16.2 The Client shall cease using Equipment that appears unsafe or defective and contact Premier Production.
16.3 No repair, alteration or modification may be undertaken without Premier Production's consent.
17.1 Where Equipment is supplied on a dry-hire basis, the Client's responsibility for loss, theft, destruction or damage shall be as set out in Schedule A.
17.2 Where Equipment is supplied as part of Technical Production Services under Schedule B, Premier Production shall remain responsible for Equipment while it remains in Premier Production's possession and control. However, the Client shall be responsible for loss of or damage to Equipment to the extent caused by the Client, its employees, agents, guests, contractors, venue, or any person for whom the Client is responsible.
17.3 Any loss, theft or material damage shall be notified to Premier Production as soon as reasonably practicable. Where Equipment is stolen while at the Client's risk, the Client shall report the theft to the police and provide Premier Production with the crime reference number and reasonable assistance with any insurance claim.
17.4 Fair wear and tear shall not constitute damage.
18.1 The Client shall use dry-hire Equipment only for its intended purpose and in accordance with manufacturer guidance and applicable law.
18.2 Equipment must be operated by competent persons and protected against theft, impact, unsuitable weather, liquids, excessive heat and unsuitable power supplies.
18.3 Serial numbers, asset labels and identification marks must not be removed or obscured.
19.1 Each party shall comply with applicable health and safety law in relation to matters within its control.
19.2 The Client shall disclose relevant site hazards and provide a safe working environment, safe access and appropriate emergency arrangements.
19.3 Premier Production may stop or refuse work it reasonably considers unsafe or unlawful. Client-caused safety delays may result in Additional Charges.
20.1 The Client shall ensure Premier Production and its contractors have the agreed access at the required times.
20.2 Additional costs caused by unavailable loading bays, security delays, venue restrictions, inaccessible lifts, incomplete works or interference by other contractors may be charged.
21.1 Reasonable costs outside the agreed scope, including overtime, waiting time, additional attendance, extended hire, parking, tolls, accommodation, couriers, additional deliveries, plant, third-party equipment, fuel and reconfiguration requested by the Client, are chargeable.
21.2 Where rates are not specified, Premier Production's then-current reasonable rates shall apply.
22.1 Premier Production may use suitably competent subcontractors and suppliers.
22.2 Premier Production remains responsible for subcontracted Services to the extent required by the Contract and law.
22.3 The Client shall not circumvent Premier Production by directly instructing a subcontractor in relation to the contracted Services without Premier Production's consent.
23.1 Unless expressly assigned in writing, Premier Production retains intellectual property rights in its drawings, designs, CAD files, renders, visualisations, programming, show files, cue lists, plans, documentation, quotations and other original materials.
23.2 Once all sums due are paid, the Client receives a non-exclusive licence to use deliverables for the Event and purpose for which they were supplied.
23.3 Client-supplied content remains the Client's property and responsibility.
24.1 Each party shall keep confidential all technical, financial, commercial and business information disclosed by or on behalf of the other party which is identified as confidential or which ought reasonably to be regarded as confidential, including customer information, pricing, plans, specifications, designs, know-how, event information and the contents of presentations, conferences, programmes, speeches, productions and unreleased materials.
24.2 Each party shall use Confidential Information only for the purposes of the Contract and shall disclose it only to its employees, agents, professional advisers and subcontractors who need to know it for those purposes and who are subject to appropriate confidentiality obligations.
24.3 The obligations in this clause do not apply to information which is lawfully in the public domain other than through breach of confidence, was lawfully known without restriction before disclosure, is independently developed without use of the Confidential Information, is received lawfully from a third party without restriction, or must be disclosed by law, court order or regulatory authority. Where legally permitted, the receiving party shall give reasonable advance notice of a compelled disclosure.
24.4 This clause shall survive termination of the Contract.
25.1 Unless the Client has notified Premier Production in writing that the Event is confidential or photography is prohibited, Premier Production may take reasonable photographs or video of its work and use them for portfolio, website, social-media and marketing purposes.
25.2 Premier Production shall respect notified venue, artist, brand and confidentiality restrictions.
26.1 Each party shall comply with applicable data protection law, including the UK GDPR and Data Protection Act 2018.
26.2 Where a separate data-processing agreement is required by law for particular Services, the parties shall enter into an appropriate agreement.
27.1 Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded.
27.2 Subject to clause 27.1, Premier Production shall not be liable for indirect or consequential loss, or loss of profit, revenue, business, contracts, opportunity, goodwill or anticipated savings.
27.3 Subject to clause 27.1, Premier Production's aggregate liability arising out of a Contract shall not exceed the Contract Price, except to the extent a different cap is expressly agreed in writing.
27.4 Premier Production is not liable for loss caused by inaccurate Client information, Client or venue acts or omissions, misuse, incompatible Client equipment, utility or internet failure outside Premier Production's control, or instructions implemented against Premier Production's advice.
27.5 Nothing in these Terms requires the Client to indemnify Premier Production for loss caused by Premier Production's own negligence or breach.
28.1 The Client shall indemnify Premier Production against third-party claims and reasonable losses arising from the Client's breach, negligence, unlawful content, misuse of Equipment or infringement caused by materials supplied by the Client, except to the extent caused by Premier Production.
28.2 Premier Production shall take reasonable steps to mitigate recoverable loss.
29.1 Neither party is liable for delay or failure caused by events beyond its reasonable control, including severe weather, fire, flood, epidemic, industrial action, war, terrorism, civil disorder, government action, transport disruption and utility or critical supplier failure.
29.2 The affected party shall notify the other as soon as reasonably practicable and take reasonable steps to mitigate the effect.
29.3 If performance becomes impossible or a force-majeure event continues for more than 30 days, either party may terminate the affected Contract. The Client shall pay for Services properly performed and unavoidable third-party costs incurred before termination.
30.1 Premier Production may suspend or terminate for material breach, non-payment, insolvency-related circumstances permitted by law, serious safety concerns or where continued performance would be unlawful.
30.2 Where a breach is capable of remedy, Premier Production will normally give a reasonable opportunity to remedy it unless urgent suspension is justified.
30.3 On termination, accrued sums become due and hired Equipment must be returned promptly.
30.4 Notices under the Contract may be sent by email to the address normally used for the Contract or by post to the party's registered or principal business address. Cancellation notices must be in writing.
30.5 If any provision is invalid or unenforceable, it shall be treated as modified to the minimum extent necessary and the remaining provisions continue in force.
30.6 Failure or delay in exercising a right is not a waiver.
30.7 A person who is not a party has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce the Contract.
30.8 The Contract constitutes the entire agreement concerning its subject matter, but nothing excludes liability for fraud or fraudulent misrepresentation.
30.9 The Contract and any non-contractual obligations arising from it are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction.
30.10 The Client shall not assign, transfer, charge, subcontract or otherwise deal with any of its rights or obligations under the Contract without Premier Production's prior written consent.
30.11 Premier Production may subcontract any part of the Services and may assign or transfer its rights or obligations under the Contract to an Affiliate or as part of a transfer, sale or reorganisation of its business, provided that this does not materially reduce the Client's rights under the Contract.
30.12 Nothing in the Contract creates a partnership, joint venture or agency relationship between the parties, and neither party has authority to bind the other or incur obligations on the other's behalf.
This Schedule applies where Premier Production supplies Equipment on a dry-hire or equipment-hire basis. It supplements the General Terms and prevails over them to the extent of any conflict relating specifically to dry hire.
A1.1 The Hire Period begins when Equipment leaves Premier Production's custody for delivery or collection and ends when all Equipment is returned, unloaded where applicable, and accepted following inspection. From the time the Equipment is collected by the Client or delivered to the Client, whichever applies, until it is returned to and accepted by Premier Production following inspection, the Equipment shall be at the sole risk of the Client. The Client shall be responsible for all loss, theft, destruction of or damage to the Equipment during that period, except for fair wear and tear, an inherent defect in the Equipment, or to the extent caused by Premier Production's negligence.
A1.2 Equipment returned outside normal warehouse hours remains at the Client's risk until Premier Production takes custody and can reasonably inspect it.
A1.3 Any agreed chargeable hire days, weekend rates or long-term rates are as stated in the Quotation.
A2.1 The Client shall arrange collection at the agreed time using a suitable vehicle and competent personnel.
A2.2 Premier Production may require identification and evidence that the collecting person is authorised.
A2.3 Premier Production may refuse to load Equipment into a vehicle it reasonably considers unsafe, unsuitable or inadequately secured.
A3.1 Delivery is to the location stated in the Contract. The Client shall provide suitable access and unloading arrangements.
A3.2 Waiting, failed delivery, re-delivery or additional handling caused by the Client may be charged.
A4.1 Equipment shall be returned by the agreed date and time, complete, reasonably clean and dry, correctly packed and in the cases or packaging supplied.
A4.2 Missing accessories, cases, dollies, clamps, brackets, cables and other components may be charged at reasonable replacement cost.
A4.3 Excessive cleaning, de-rigging, cable sorting or repacking beyond normal return handling may be charged where reasonably necessary.
A5.1 The Client must obtain agreement before extending a Hire Period.
A5.2 Late Equipment remains chargeable at the agreed or prevailing hire rate and the Client is liable for reasonable direct losses caused by failure to return Equipment when required for another confirmed booking.
A5.3 Premier Production will take reasonable steps to mitigate such loss.
A6.1 Premier Production tests Equipment in accordance with its normal procedures before dispatch.
A6.2 The Client shall report obvious shortages, damage or faults promptly after receipt and before use where reasonably practicable.
A6.3 Cosmetic wear that does not materially affect operation is not a defect.
A7.1 The Client is responsible for selecting competent operators and for determining that Equipment is suitable for its intended application.
A7.2 Premier Production may provide technical guidance, but dry hire does not include supervision unless stated in the Contract.
A8.1 If Equipment develops a suspected fault, the Client shall stop using it where continued use could cause damage or danger and contact Premier Production promptly.
A8.2 Premier Production will use reasonable endeavours to provide telephone support and, where reasonably practicable and available, repair or replacement for genuine Equipment faults.
A8.3 Replacement is subject to availability and may be an equivalent model.
A8.4 No credit is due for faults caused by misuse, unsuitable power, water ingress, impact, unauthorised modification or other Client-caused damage.
A9.1 The Client shall ensure power supplies, distribution and connections are safe, suitable and compliant with applicable requirements.
A9.2 The Client is responsible for damage caused by unsuitable voltage, frequency, polarity, earthing, generator instability, overload or connection by an incompetent person.
A10.1 The Client shall take reasonable precautions against theft and unauthorised use.
A10.2 Equipment must not be left visibly or insecurely in an unattended vehicle and should be stored overnight in secure premises or a suitably secured compound.
A10.3 The Client shall comply with reasonable security conditions imposed by its insurer.
A11.1 Indoor-only Equipment must not be exposed to rain, moisture or outdoor conditions.
A11.2 Outdoor-rated Equipment must still be used within its stated environmental limits and protected from flooding, excessive wind, impact and unauthorised access.
A11.3 Use must cease where conditions make continued operation unsafe.
A12.1 The Client shall not sub-hire, lend or transfer possession of Equipment to another party without Premier Production's written consent.
A12.2 Where consent is given, the Client remains responsible for all obligations under the Contract.
A12.3 Equipment shall not be taken outside the United Kingdom or moved to a materially different location without prior written agreement.
A13.1 Premier Production may supply Equipment sourced from a third-party hire company.
A13.2 Reasonable third-party conditions notified to the Client before or at the time of Contract formation shall apply where necessary, but do not reduce Premier Production's obligations to the Client under the Contract.
A14.1 Batteries, tape, fluids, lamps, confetti, haze fluid and other consumables are chargeable where used unless expressly included.
A14.2 Opened or used consumables are not returnable except where faulty.
A15.1 Premier Production may substitute Equipment with an equivalent or superior item where reasonably necessary because of availability, maintenance or operational requirements, provided material functionality is not reduced.
A16.1 If any Equipment is lost, stolen, destroyed or damaged beyond economic repair while at the Client's risk, the Client shall pay Premier Production the reasonable current replacement cost of new equipment of the same model or, where that model is no longer reasonably available, the nearest reasonably equivalent specification, together with reasonable and directly related freight, programming, configuration, testing, calibration and manufacturer charges. Where Equipment is repairable, the Client shall pay the reasonable cost of repair and associated testing and calibration.
A16.2 The Client's obligation to Premier Production is not conditional upon the Client recovering any amount under an insurance policy. Any policy excess, exclusion, shortfall or refusal of an insurance claim shall remain the Client's responsibility.
A16.3 Where Equipment is lost, stolen or damaged while at the Client's risk, Premier Production may also recover reasonable net hire income actually lost during a reasonable repair or replacement period, subject to mitigation and avoiding double recovery.
A16.4 The Client shall notify Premier Production as soon as reasonably practicable of any loss, theft or material damage. In the case of theft, the Client shall report the matter promptly to the police, provide the crime reference number and provide reasonable assistance with any insurance claim.
A17.1 Asset labels, serial numbers, barcodes and ownership markings must not be removed, obscured or altered.
A17.2 The Client shall not drill, paint, permanently mark, modify, rewire or dismantle Equipment without consent.
A18.1 Premier Production may inspect and test Equipment after return. The Equipment shall remain at the Client's risk until it has been returned to Premier Production's custody and accepted following inspection. Damage not apparent during unloading may be identified during subsequent testing.
A18.2 Premier Production shall notify the Client of material damage charges within a reasonable period and provide reasonable supporting information on request.
A19.1 Hired Equipment remains the property of Premier Production or the relevant owner at all times.
A19.2 Nothing in the Contract grants the Client an option or right to purchase Equipment unless separately agreed in writing.
A20.1 This Schedule forms part of the Contract and shall be read with the General Terms.
This Schedule applies where Premier Production supplies technical production, design, project management, installation, operation, programming, crew or related event services. It supplements the General Terms and prevails to the extent of any conflict relating specifically to those Services.
B1.1 Premier Production shall provide the Services described in the Quotation, Order Confirmation, specification or agreed production documentation.
B1.2 Items or services not expressly included are outside scope and may be treated as variations.
B2.1 The Client shall nominate an authorised representative able to make timely operational decisions.
B2.2 The Client shall provide accurate briefs, schedules, content, venue details, artist requirements and other information reasonably required.
B2.3 Premier Production may rely on information and approvals supplied by the Client, venue and their authorised representatives.
B3.1 The Client shall ensure Premier Production receives relevant access times, loading arrangements, venue rules, curfews, noise limits, power information, rigging restrictions and site requirements in sufficient time.
B3.2 Changes or undisclosed venue requirements may result in variations and Additional Charges.
B4.1 The Client shall secure the access and build periods on which the Quotation is based.
B4.2 Where access is delayed or shortened, Premier Production will use reasonable endeavours to adapt but does not guarantee the original scope can be achieved within the reduced time.
B4.3 Additional crew, overtime or plant required because of such changes may be charged.
B5.1 Work areas shall be reasonably clear, safe and ready at the agreed commencement time.
B5.2 Premier Production is not responsible for delay caused by Client-appointed or venue-appointed contractors, but shall cooperate reasonably to mitigate its effect.
B6.1 Unless included in the Contract, the Client or venue shall provide adequate, safe and compliant power supplies at the required locations.
B6.2 Premier Production may refuse to connect to a supply reasonably believed unsafe or unsuitable.
B6.3 Generator fuel, additional distribution or remedial electrical work is chargeable unless included.
B7.1 The Client shall procure accurate venue rigging information, permissible loads and relevant approvals where these are controlled by the venue.
B7.2 Premier Production may require structural calculations, rigging plans, venue riggers, lifting plant or other specialist services where reasonably necessary; costs are chargeable unless included.
B7.3 No person may alter Premier Production's rigging or temporary structures without authorisation.
B8.1 Premier Production shall plan and perform Services with reasonable skill and care and in accordance with applicable health and safety duties.
B8.2 The Client shall cooperate with risk assessments, method statements, exclusion zones, emergency arrangements and reasonable safety instructions.
B8.3 Premier Production may suspend unsafe work. Where the unsafe condition is not caused by Premier Production, resulting reasonable costs remain chargeable.
B9.1 Premier Production will determine appropriate crew composition and may substitute personnel with suitably competent alternatives.
B9.2 Where the Client reduces agreed crew numbers against Premier Production's reasonable safety or operational advice, Premier Production may refuse the change or revise the achievable scope.
B10.1 Pricing is based on the hours, call times and schedule stated in the Quotation or production schedule.
B10.2 Additional hours, unscheduled overnight working, extended standby or extra attendance may be charged.
B10.3 Schedules must permit lawful and reasonably safe working, rest and breaks. Premier Production may require replacement crew, accommodation or transport where necessary to manage fatigue safely; reasonable additional costs caused by Client schedule changes are chargeable.
B10.4 The Client shall provide reasonable access to drinking water, toilets and agreed crew welfare/catering facilities during on-site work.
B11.1 Client, venue, artist, security, supplier or other third-party delays may result in waiting time, overtime, additional transport or accommodation charges.
B11.2 Premier Production shall keep such charges reasonable and take reasonable steps to mitigate avoidable cost.
B12.1 Premier Production will use reasonable endeavours to accommodate changes requested during build, rehearsal or Event operation.
B12.2 Changes remain subject to safety, feasibility, Equipment and crew availability and may be chargeable.
B12.3 Premier Production may decline a requested change that is unsafe, unlawful or technically impracticable.
B13.1 The Client shall provide final or suitably testable content and running information by agreed deadlines.
B13.2 Additional rehearsals, content reformatting, programming or operator time caused by late Client changes may be charged.
B13.3 Late arrival of artists or Client personnel may reduce available rehearsal time without reducing the Contract Price.
B14.1 Material changes to Event dates, show times, running order or production schedule may require a revised price and are subject to availability.
B14.2 A postponement is treated as a requested variation and does not automatically transfer Equipment, crew or third-party commitments to the new date.
B15.1 Where Equipment remains installed at a venue outside Premier Production's staffed hours, the Client shall ensure reasonable venue security and prevent unauthorised access.
B15.2 Where enhanced security is reasonably required because of venue or Event circumstances, the cost is chargeable unless included.
B16.1 Premier Production is not responsible for the acts or omissions of suppliers appointed directly by the Client or venue.
B16.2 Where their acts materially affect Premier Production's work, Premier Production shall notify the Client where practicable and may charge resulting reasonable additional costs.
B17.1 Premier Production will exercise reasonable care when connecting to Client-supplied equipment but does not warrant its condition, compatibility or performance.
B17.2 The Client shall disclose relevant specifications and known defects. Additional troubleshooting may be chargeable.
B17.3 Premier Production is not liable for failure originating in Client-supplied equipment except to the extent caused by Premier Production's negligence.
B18.1 The Client is responsible for obtaining licences, permissions and clearances for music, video, logos, images, presentations and other content it supplies or instructs Premier Production to use.
B18.2 Premier Production may refuse content it reasonably believes is unlawful or infringes third-party rights.
B18.3 The Client shall indemnify Premier Production against third-party intellectual-property claims arising from Client-supplied content, except to the extent caused by Premier Production.
B19.1 Premier Production shall perform the Services with reasonable care and skill.
B19.2 Live-event production inherently involves operational contingencies. A minor defect or temporary issue that is promptly remedied and does not materially affect the Event as a whole shall not of itself entitle the Client to reject all Services or withhold the entire Contract Price.
B20.1 The Client shall ensure de-rig access at the agreed time and for a reasonable duration.
B20.2 Delayed de-rig, venue lock-out, additional storage or return attendance caused by the Client or venue may be charged.
B20.3 Premier Production Equipment and installations must not be dismantled or moved by unauthorised persons.
B21.1 If the Client cancels after loading, mobilisation, delivery or installation has commenced, the Client shall pay the cancellation charge applicable under clause 10 and all unavoidable additional costs not already reflected in that charge, without double recovery.
B21.2 If the Event is abandoned after Services have substantially been performed, the full Contract Price remains payable subject to any savings Premier Production is reasonably able to make.
B22.1 For outdoor Events, the Client is responsible for appropriate site planning and any venue or organiser obligations relating to weather monitoring, evacuation and audience management unless expressly included in Premier Production's scope.
B22.2 Premier Production may suspend or remove Equipment where weather or site conditions exceed safe operating limits.
B22.3 A safety-related suspension does not constitute breach where reasonably required. The financial consequences of cancellation or interruption are governed by the General Terms and the circumstances causing it.
B23.1 Where the Services include live streaming, webcasting, remote contribution or other internet-dependent services, Premier Production shall use reasonable care and skill in providing those Services but does not guarantee uninterrupted availability of third-party internet connections, networks, hosting providers, streaming platforms or other services outside its reasonable control.
B23.2 Premier Production shall not be liable for interruption, degradation or failure caused by venue or third-party connectivity, third-party platforms, viewer hardware, viewer bandwidth, incoming feeds or other systems outside Premier Production's reasonable control.
B23.3 The Client shall obtain all licences, releases, consents and permissions necessary for any content which it instructs Premier Production to stream, record, copy, broadcast or distribute.
B24.1 This Schedule forms part of the Contract and shall be read with the General Terms.
